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Secure Services

SECURE PARKING IS AUSTRALIA'S LARGEST WHOLLY AUSTRALIAN OWNED PARKING OPERATOR WITH OVER 220 CAR PARKS ACROSS AUSTRALIA AND 1000 WORLD-WIDE. 

We are passionate about our industry and continue to operate to the highest standards, to optimise and streamline all processes and to ensure maximum efficiency and the highest levels of customer service.

Secure Parking has a professional team across Australia that deliver results for all of our car park owners.  This experience combined with detailed and carefully tailored operational and marketing plans, will ensure that revenue is maximised whilst maintaining the highest levels of service to customers.

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GIVE YOUR CAR PARK THE EDGE AND MAXIMISE YOUR RETURNS

You can use the ParkAide mobile app to use this service. ParkAide is a ticketless solution employing the versatility of a smartphone significantly enhances your parking experience. Using the app, you can pre-book a bay in available Secure Parking car parks for parking before proceeding to your destination. Reserve the bay an hour before you arrive. There will be additional charges when you use this premium service.


 

PROTECTING, IMPROVING AND GROWING YOUR ASSET

We have invested in the best financial and management services to provide real-time data and information to assist us to identify trends and recommend effective yield management strategies. Our transparent accounting and auditing process accounts for every dollar, delivering you complete trust and security.


USING INNOVATION TO DRIVE MORE BUSINESS TO YOUR CAR PARK

Each car park is part of its own unique ‘community of interest’ comprising the building’s tenants and their visitors, the local business community and its clientele.

Secure Parking engages these communities with a combination of localised business building marketing activity, customer loyalty
programs that use advanced technologies and the immediacy of
digital and social media.


DEEPENING CUSTOMER SATISFACTION THROUGH OPERATIONAL EXCELLENCE

Our operational solutions cover every kind of car park, large or small – whether they are connected to stadiums, airports, shopping centres, commercial towers, hospitals and retail pay-and-display or patrolled car parks.

By combining localised and standard operating procedures, we develop a customised operational solution for each site, addressing its unique 
features and requirements.


BRING CUSTOMERS TO YOUR DOOR

‘Unauthorised’ parkers can severely effect the revenue of a business within a shopping centre as legitimate customers, that are unable to find a parking bay, take their business elsewhere. 

Research indicates that an effectively operated and controlled car park can result in retail revenue increasing up to 25%. With SecureRetail
parking solutions in place we will ensure there will always be parking
available for legitimate customers.


Our commitment to working with owners to achieve improvements in environmental management has highlighted a clear alignment between environmental and commercial objectives. Taking care of the environment actually makes business sense and also differentiates our service as the issue of sustainability becomes more important to our customers.